Shipping policy

Shipping Policy — Cedar Avenue

Last updated: 2026

Thank you for shopping at Cedar Avenue. This Shipping Policy outlines how we process, handle, and deliver your orders.

1. Order Processing Time

All orders are processed within 1–3 business days.

Processing includes:

  • Order verification
  • Quality control inspection
  • Packaging preparation

During peak seasons or promotions, processing time may be slightly extended.

2. Shipping Time

Estimated delivery times vary depending on destination:

  • United States: 7–15 business days
  • Canada: 8–18 business days
  • United Kingdom & Europe: 7–18 business days
  • Australia & New Zealand: 8–20 business days
  • Other international destinations: 10–25 business days

Please note that delivery times are estimates and may vary due to customs or carrier delays.

3. Shipping Methods

We work with reliable international logistics providers to ensure safe and efficient delivery. Shipping methods may include:

  • Standard international shipping
  • Express shipping (if available for selected regions)

Tracking information will be provided once the order is shipped.

4. Tracking Information

Once your order has been shipped, you will receive a tracking number via email.

Tracking updates may take 24–48 hours to appear in the carrier system.

5. Shipping Delays

Delays may occur due to:

  • Customs clearance procedures
  • Weather conditions
  • Peak holiday seasons
  • Carrier operational delays

We are not responsible for delays caused by external shipping carriers or customs authorities.

6. Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes depending on your country’s regulations.

These charges are the responsibility of the customer.

Cedar Avenue is not responsible for customs-related delays or fees.

7. Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for:

  • Orders shipped to incorrect addresses provided by the customer
  • Lost packages due to incorrect address details

If you notice an error, please contact us immediately at:
service@cedaravenue.store

8. Lost or Missing Packages

If your package appears lost or delayed significantly, please contact us.

We will assist in communicating with the carrier to locate your package. However, final responsibility depends on the shipping carrier’s investigation results.

9. Multiple Items Shipping

In some cases, orders may be shipped in separate packages depending on product availability or warehouse locations.

10. Contact Information

If you have any questions regarding shipping, please contact:

Email: service@cedaravenue.store
Website: cedaravenue.store